Shipping policy

All products are made on demand, within a maximum period of 5 working days they will be made available to the courier company.

1. The approximate deadlines once the product is delivered to the courier company will be the following:

Spain

2-5 business days production + 2-6 business days shipping

Rest of Europe

2-5 business days production + 3-12 business days shipping

Rest of the world

2-5 business days production + 3-16 business days shipping

The cost of shipping is calculated by packages/weight of the merchandise, this is calculated at the time of payment of the purchase.

Taxes/customs paid by the buyer.

The administrator of the website will not be responsible for errors caused in delivery when the delivery address entered by the CUSTOMER in the order form does not correspond to reality or has been omitted.

Deadlines may vary due to logistical reasons or force majeure. In cases of delays in deliveries, the website administrator will inform its CUSTOMERS as soon as it becomes aware of them.

Each delivery is considered made from the moment the courier agency makes the product available to the CUSTOMER, which is materialized through the control system used by the transport company.

Delays in delivery will not be considered those cases in which the order has been made available to the CUSTOMER by the carrier within the deadline and could not be delivered for reasons attributable to the CUSTOMER.

A - Delivery data, missed deliveries and product losses

If after 7 days after the order has been shipped, delivery has not been arranged, the CUSTOMER must contact the website administrator.

If the CUSTOMER does not do so, after 10 business days from the order's departure for delivery, it will be returned and the CUSTOMER must be responsible for the shipping and return costs of the order, as well as any possible management costs. associates.

If the reason why the delivery could not be made is the loss of the order, BNSD Clothes and Printful Inc. will initiate an investigation, which will delay the delivery of the order from one to three weeks, a circumstance that the administrator will resolve with the customer.

B - Diligence in delivery

The CUSTOMER must check the good condition of the order with the carrier that delivers the requested product, indicating on the delivery note any anomaly that may be detected in the order.

If subsequently, once the products have been reviewed, the CUSTOMER detects any incident such as signs of having been manipulated or any damage caused to it by shipping, the CUSTOMER undertakes to notify the administrator within a period of 15 calendar days from delivery. via email: hello@bnsdclothes.com